Debt Recovery Services: Overview

Outstanding Collections provides debt recovery services to regional councils, businesses and medical practices in Australia.

Our approach to each type of organisation is slightly different and depending on what you are – council or business or medical practice – please read the relevant sections on this website to find out how we perform our duties for you and how we charge for our services.

But regardless of what type of organisation you are, our mission is the same, and that is to:

  • Improve your debt percentage
  • Reduce time taken to gain payment
  • Lower debt recovery costs.

Our aim is to save you time and money, and to make the task of collecting overdue payments easy and hassle-free.

We also offer skip tracing and successfully perform this function for large insurance corporations including NRMA, SGIO, CGU and IAG.

Note: we charge for our debt collection service differently depending on whether you are a council or a business or medical practice client. For business clients we charge a commission based on a fee scale applied to the value of the debt recovered and for medical practices we charge a flat fee also based on the value of the debt recovered.

Please call us for further details of our costs.